Bisdak Learning Hub (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and learning platform.
By using Bisdak Learning Hub, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect the following types of personal information:
1.1. Information You Provide to Us
✔️ When you sign up for an account: Name, email address, and password.
✔️ When you enroll in a course: Payment details, billing address, and course preferences.
✔️ When you contact us: Your email address and any information you voluntarily share.
✔️ When you participate in discussions or submit assignments: Any personal data shared in assessments, voice recordings, or written exercises.
1.2. Information Collected Automatically
✔️ Usage Data: We track website interactions (e.g., pages visited, time spent on content) to improve user experience.
✔️ Device & Browser Data: Information such as IP address, browser type, operating system, and device type.
✔️ Cookies & Tracking Technologies: We use cookies to enhance functionality, analyse site usage, and store user preferences.
📌 You can control cookie settings in your browser.
2. How We Use Your Information
We use your data for the following purposes:
✅ To Provide Our Services – Registering your account, processing enrollments, and granting course access.
✅ To Improve Learning Experience – Tracking progress, offering personalized feedback, and enhancing course materials.
✅ To Communicate With You – Sending course updates, notifications, and customer support responses.
✅ To Process Payments – Handling transactions securely via third-party payment providers.
✅ To Ensure Security – Detecting fraud, preventing unauthorized access, and maintaining platform integrity.
✅ To Comply With Legal Obligations – Retaining records as required by law.
3. How We Protect Your Information
🔒 We prioritize security and implement measures to protect your data, including:
✔️ Secure Server Hosting – All data is stored in encrypted, secure databases.
✔️ SSL Encryption – Your connection to our website is encrypted for safe browsing.
✔️ Limited Access – Only authorized staff can access personal data.
✔️ Data Minimization – We only collect essential information.
4. Third-Party Services & Data Sharing
We do not sell, rent, or trade your personal data. However, we may share information in the following cases:
4.1. Payment Processing
💳 Payments are handled by trusted third-party processors (e.g., PayPal, Stripe). We do not store full payment details.
4.2. Analytics & Website Improvement
📊 We use tools like Google Analytics to understand website traffic and improve user experience.
4.3. Legal Compliance
📜 We may disclose data if required by law, government requests, or to protect our rights and users.
5. Data Retention & Your Rights
5.1. How Long We Keep Your Data
✔️ We retain personal data as long as your account is active or as required by law.
✔️ You can request deletion of your account and personal data at any time.
5.2. Your Rights
You have the right to:
✅ Access your data – Request a copy of the personal information we store.
✅ Correct inaccuracies – Update incorrect or outdated information.
✅ Request deletion – Ask us to delete your account and associated data.
✅ Withdraw consent – Opt-out of emails, cookies, or data tracking.
📌 To exercise these rights, contact us at [email protected]
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance functionality and improve user experience.
6.1. Types of Cookies We Use
✔️ Essential Cookies – Required for site functionality and security.
✔️ Performance Cookies – Help analyse user behavior to improve site experience.
✔️ Marketing Cookies – Used for advertising and promotions.
📌 You can manage cookie preferences in your browser settings.
7. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page, and major updates will be communicated via email.
📅 Last Updated: January 2025
8. Contact Us
📩 Email: [email protected]
🌍 Website: www.bisdaklearninghub.com
If you have any questions about this Privacy Policy, feel free to contact us anytime.